Setting Up Your Email

Setting up email on all your devices can be maddening!
Every device handles the settings differently, but the core concepts are the same.

The two most popular devices are iPhones and Windows™ computers, so there are video tutorials for those.
The rest are PDFs displaying screenshots. The server settings in these tutorials are different from the settings seen on this page because they were made a while ago.
Please use the settings on this page as it is the latest version, and use the tutorials as guides to learn the process.

Webmail or Client

You can access your KO Hosted email from any device, at any time, using only a web browser like Firefox, Chrome, Safari, Brave, Opera, etc. This is called Webmail.

–IMPORTANT: You use your own domain name here. For example, I use
This is the actual link to log into your email addresses using webmail.

You can access your KO Hosted email using the following email apps. These are called email clients.

• Apple Mail
• Microsoft Outlook

• Microsoft Outlook

• Apple Mail
• Microsoft Outlook

• Microsoft Outlook

There are many, many others out there as well like, Thunderbird, Eudora, Postbox, Mailspring, Airmail, eM Client, Mailbird, Inky, Edison Mail, ProtonMail, Superhuman, Front, etc. I will not tell you which one to use because that’s a very personal choice. You have to choose what’s most comfortable for your workflow.

Server Settings

When setting up the email client on your devices, you will need the following settings details.
Use these settings regardless of what you see in our screenshot and video tutorials as those were made a while ago. The settings seen here are accurate as of 2022-05-10.

Email Account Type
• When you are adding an email account to your device you want to use IMAP.

Username and Password:
• The username is your full email address.
• If you lose your password, it can be reset in your cPanel. If you need help, contact me and I will reset it.

Incoming/Outgoing Servers:
• For both, use:
–IMPORTANT: You use your own domain name here. For example, I use
• If that does not work, try this alternative:

• Use Authentication
Outgoing Server Requires Authentication: Use the same setting as incoming mail server.
• Use SSL

Server Ports:
• Incoming: 993
• Outgoing: 465 is with SSL or
• Outgoing: 587 is with TLS

Device Tutorials

These tutorials were made before the switch to our new servers in May of 2022, so the settings displayed in them are no longer accurate. Please keep that in mind when using them to teach you how to navigate through the setup process.

If your device is not shown here, or your device settings look drastically different from these, you can reach out to me for help.

iOS 14.6: Settings

• Video Tutorial #1: How to ADD an email account in iOS 14.6, using Apple Mail.
• Video Tutorial #2: How to check the settings of an email account iOS 14.6, using Apple Mail.

Windows™ 10: Outlook 2016 Setup

• Video Tutorial: How to setup an email account in Outlook 2016 on Windows™ 10.

Windows™ 7: Outlook Settings

• Screenshot Tutorial: How to edit/update/repair an existing email account in Outlook on Windows™ 7
• PDF Download: Outlook-Win7.pdf.

macOS: Outlook 2016/365 Settings

• Screenshot Tutorial: How to edit/update/repair an existing email account in Outlook 2016/365 on macOS
• PDF Download: Outlook-macOS.pdf.

macOS 10.13.x: Settings

Screenshot Tutorial: How to edit/update/repair an existing email account in Apple Mail on macOS 10.13.x
• PDF Download: Mail-macOS.pdf.


You are free to choose IMAP or POP when setting up your email clients. I have chosen to only display the IMAP setting because I have seen what can go wrong with POP. Here’s a quick overview of the difference:

  1. The email client checks the server for differences between itself and the server (new, moved, deleted emails/folders),
  2. The email client synchronizes the changes, making the client and server match each other.

• All of your IMAP-connected devices will show the same emails and folders, all the time.
• You do not need to be on your own device to get your emails.

• If the server goes offline, you lose access. This is a rare occurrence but it is possible.

I recommend IMAP for everyone, including myself.

  1. The email client checks the server for new emails,
  2. The email client downloads the new emails,
  3. The email client deletes the emails from the server (the specifics of this depend on the email client).

• If the server goes offline, you retain access to all your emails.
• You save disk space on the server, which can be a factor if you have tens of thousands of emails.

• You need to be on your own device to get your emails.
• All of your POP-connected devices will show the different emails and folders.

I do not recommend POP for non-technical people.

Now that you’re an email setup master, let’s talk about Email Management.
This one’s important because it can have an impact on your hosting service.

Email Management

Hosting Alternatives

Knight & Owl only hosts projects we’ve built, but that does not mean you cannot get a good deal on hosting elsewhere. Several of our industry partners use and recommend Host Gator, and if you want to use the same service provider we do, look at If you follow our links and sign up with these providers, you’ll get great service at a great price, and Knight & Owl earns a bonus for referring you.